After Sales

Policies

Cancellation Policy

It is possible to cancel your accommodation reservation and obtain a full refund 14 days before the schedule date of your stay. However, administrative fees in the amount of $15 plus tax will be applied per stay that is cancelled. In other words, if you reserve 3 stays during the season and you wish to cancel 2 of them, $30 plus tax in administrative fees will be deducted from the amount you will be refunded. Please note that you will not be charged any additional cancellation fees for the watercraft associated with the stay you wish to cancel, even if your watercraft were charged on a separate invoice. However, in such a case, the stay reservation and watercraft rental must have been made by the same person.

Modification Policy

It is possible to modify an accommodation reservation for the cost of $10 plus tax if the request is made 14 days prior to the scheduled date of the stay. Beyond that time period, it will no longer be possible to modify your stay.

As for equipment and watercraft rentals, it will be possible to modify your items right until the date of your arrival. However, administrative fees of $10 plus tax will be charged to your invoice for each modification.

2022 Fees

Type of Fees Amount + Tax
Cancellation $15
Modification $10

Ineligible Reasons for Cancellation

The following are not considered valid reasons for cancellation at the Poisson Blanc Regional Park:

  • Bad weather: bad weather forecasts do not prevent you from being able to enjoy your stay, but require a bit more planning from campers. As the saying goes: there’s no such thing as bad weather, only unsuitable clothing;
  • Fire ban emitted by the SOPEFEU;
  • One of the members of the group decided not to come;
  • The site you reserved is too far from the Poisson Blanc Regional Park welcome center. To avoid this kind of situation, have a look at our interactive map and locate your site before making your reservation;
  • Following a safety notice issued by our team that prevents you from getting to the reservoir and/or accessing your site at the time of the intervention.

View the interactive map

  • The Prisme

    60 mètres 2 minutes walk

  • The Pic-Mineur

    300 mètres 5 minutes à pied

  • Le grand Pic Poisson Blanc refuge chalet

    The Grand-Pic

    250 mètres 5 minutes à pied

  • The Pic-Flamboyant

    300 meter 4 minute by foot

  • Le Bastion Parc régional du Poisson Blanc Accueil

    Accueil Le Bastion

  • 1 La Cigogne

    0,5 km 15 minutes

  • 2A Site des Pères

    2 km +/- 40 minutes

  • 2B Le Franc Sud

    1.6 km +/- 30 minutes

  • 3A Site des Mauves

    1.3 km +/- 30 minutes

  • 2C La Pointe des Pères

    2 km +/- 40 minutes

  • 3B La pointe des Mauves

    1.5 km +/- 30 minutes

  • 13 Le Soleil du Midi

    3.5 km +/- 1:15

  • 6 La Sainte Paix

    1.6 km +/- 30 minutes

  • 12A Le Cap du soleil couchant

    2.5 km +/- 45 minutes

  • 12C La Pointe aux Harles

    2.5 km +/- 45 minutes

  • 23A L'aurore

    3 km +/- 1 hour

  • 24 La Pointe du Couchant

    3.3 km +/- 1:10

  • 12D La Pointe au Cerisier

    2.5 km +/- 45 minutes

  • 20 Les pieds dans le sable

    1.6 km +/- 30 minutes

  • 23B La Pointe à Bill

    3.7 km +/- 1:15

  • 27 A La Canopé

    4 km +/- 1h20

  • 25 La Retraite

    3 km +/- 1 heure

  • Site 31 Parc régional du Poisson Blanc

    31 Le Paradis

    4,5 km +/- 1:30

  • 26 La Lagune

    4 km +/- 1:20

  • Poisson blanc camping

    27B La Cigale

    5 km 1h30

  • 36 L'Entrée du Chenal

    4.9 km +/- 1:40

  • 29 L'île à la Loutre

    4 km +/- 1h20

  • 34 Katimavik

    4 km +/- 1:20

  • 44A L'Enclume

    9 km 3 hours

  • île Poisson Blanc l'équateur camping 3

    42E L'Équateur

    7 km +/- 2 hours

  • 39 Pointe aux bleuets

    5.4 km +/- 1:45

  • 41 La pointe de Granit

    6 km +/- 2 hours

  • 45A Le Parasol

    9 km 3h

  • 42A La Chanterelle

    6 km approximately 2h of canoeing

  • 44B La pointe à la perdrix

    9 km +/- 3 heures

  • 45B La pointe aux Dorés

    9 km +/- 3 hours

  • 47A La pointe du Brochet

    9.1 km +/- 3 hours

  • 47B La Terrasse

    9.1 km +/- 3 hours

  • 47C La pointe Ensoleillée

    10 km +/- 3:20

  • 52A La Plage Cachée

    11 km +/- 3:40

  • camping sauvage poisson blanc canot-camping

    52C Le cap siffleur

    11 km +/- 3:40

  • 55A Le Lagon Bleu

    12.5 km +/- 4:10

  • 55C Le site de la Sand Bar

    13 km +/- 4:20

  • 56 Le Rocher Fendu

    13.5 km +/- 4:30

  • 59 La Pointe aux Bouleaux

    15 km +/- 5 hours

  • 60 La Plage d'or

    14 km +/- 4:30

  • 63A Cap à la Tortue

    15 km +/- 5 hours

  • 63B Site de la Paroi Éléphant

    15.2 km +/- 5 hours

  • 63C La Péninsule

    15.5 km +/- 5:10

  • 64 L'Île Mira

    15 km +/- 5 hours

  • 66A La Pointe au Pin

    13 km +/- 4:20

  • camping sauvage poisson blanc canot-camping

    66D Le cap à l'aigle

    13.5 km +/- 4:30

  • 68 L'Île aux voyageurs

    14 km +/- 4:30

  • 70A La petite Plage

    16.4 km +/- 5:30

  • 70B La grande Plage

    16.4 km +/- 5:30

  • 70C La Pointe aux Chênes

    16.2 km +/- 5:30

  • 70G La Citadelle

    14 km +/- 4:30

  • 70K La Pointe de l'Épervier

    16.2 km +/- 5:20

  • Le camp de base

    6.7 km 10 minutes by car

  • Le site de la plage

    6.5 km 10 minutes by car

  • Picnic Stop 8

    2 km 40 minutes

  • Picnic Stop 9

    2 km 40 minutes

  • Picnic Stop 10

    2.2 km around 45 minutes

  • Picnic Stop 12B

    2.5 km around 45 minutes

  • Picnic Stop 21

    1.5 km 30 minutes

  • Picnic Stop 22

    2 km +/- 40 minutes

  • Picnic Stop 28B

    3.8 km around 1h20

  • Picnic Stop 30B

    3.8 km around 1h20

  • Picnic Stop 33C

    4.5 km around 1h20

  • Picnic Stop 35

    4.5 km around 1h20

  • Picnic Stop 38

    5 km around 1h40

  • Picnic Stop 42B

    6.5 km around 2h30

  • Picnic Stop 48

    10.5 km around 3h30

  • Picnic Stop 49

    11 km around 3h40

  • Picnic Stop 54C

    12 km around 4h00

  • Picnic Stop 55D

    13 km around 4h20

  • Picnic Stop 55E

    13.5 km around 4h40

  • Picnic Stop 57A

    14 km around 5h00

  • Picnic Stop 57B

    14 km around 5h00

  • Picnic Stop 63D

    15.5 km around 5h20

  • Picnic Stop 66C

    14 km around 5h00

  • B2 Blocs des Pères

    0,7 km +/- 30 minutes of canoeing débutant à avancé

  • P42 The Paroi Écho

    7 km +/- 2h30 of canoeing débutant à avancé

  • Poisson Blanc randon

    Sentier du Chenal

    Intermédiaire

  • Parc régional Poisson Blanc sentier pédestre randonnée

    Le Cap du sud

    Intermédiaire

  • Poisson Blanc sentier randonnée

    Sentier de l’île en U

    Intermédiaire

  • Poiscon Blanc randonnée sentier

    Sentier de la Paroi Éléphant

    Débutant

  • Sentier Rapide-du-Fort

    Intermédiaire

  • Parc Poisson Blanc Sentier M

    Sentier des Merisiers

    Débutant

  • Sentier Katimavik

    Intermédiaire

  • Sentier du Sommet

    Intermédiaire

  • Sentier Desjardins

    +/- 4 heures Intermédiaire

  • Paroi Éléphant Escalade Parc du Poisson Blanc

    P63 The Paroi Éléphant

    15 km +/- 5h of canoeing Débutant à avancé

Distance
Estimated Time
Category
Area
Beach
Access
Level
Altitude
Length
Elevation

How to Cancel Your Reservation by Email or Telephone

To cancel your reservation quickly, write to us within the prescribed period by indicating the name and invoice number (ex.: 00054324). If your invoice contains many stays, it is important to specify which reservation you wish to cancel. By telephone, leave a detailed message with the same information.

Please note, don’t forget your watercraft. They are generally on a different invoice than the one containing your accommodation. Thank you for checking before you begin a cancellation request by email or telephone.

COVID-19 Directives

Our stay cancellation and modification policies also apply in the context of the pandemic. Of course, if the Québec government requires that all campsites in Québec be closed, stays will be entirely reimbursed free of charge. If, in the 14 days before your stay, you feel you have COVID-19-related symptoms, call us. We will offer a fair and accommodating solution.

Gift Cards

For gift cards, a reimbursement is possible within a maximum of 14 days after the purchase date. However, cancellation fees of $15 plus tax apply, and the remainder is refunded to the credit card used for the initial purchase. No refund is therefore possible starting 14 days after purchasing a gift card.

*Please note that the purchase of a gift card in no way guarantees the possibility of reserving a stay. You need to make your reservation via the Réservotron platform according to available dates at the time you use the gift card.

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