Privacy
Policy

Personal information collected by the Poisson Blanc Regional Park is provided to us directly by you, either verbally or by filling in blank fields on various web pages or forms, namely, when:

• You make a reservation or a purchase
• You use our website or transaction platform
• You contact our reception desk by phone or e-mail
• You stay at the Poisson Blanc Regional Park in our accommodations, you rent equipment or watercraft, or you take part in one of our events (Grande Traversée, Poisson Blanc Classic, Hiver en fête, etc.)
• You browse our website using cookies
• You fill out surveys or contest entry forms
• You subscribe to the Poisson Blanc Regional Park newsletter
• You contact us with a comment, question or complaint, or when an event or incident occurs at one of our facilities
• You submit a job application

The collection of certain personal information is subject to specific consent requirements. The Poisson Blanc Regional Park will only use personal information that is necessary for the purposes for which it was collected. In the event that our organization wishes to use your personal information for a purpose other than that described in the Policy, we must obtain your prior consent.

If you choose to refuse or withdraw your consent to the collection, use or sharing of your personal information, the Poisson Blanc Regional Park will provide you with relevant information explaining the consequences of such withdrawal. Please note, however, that if you refuse to allow our organization to collect certain essential personal information (such as your contact information), we may not be able to provide you with the products or services you have requested.

You can unsubscribe from our newsletter at any time by clicking on the footer of the last issue.

You can also make a request by telephone or e-mail to our customer service department.

You may also contact us to update your personal information or to change or delete certain information we have collected. A member of our team will assist you with your request as soon as possible.

The Poisson Blanc Regional Park has categorized the personal information it may collect from you and the purposes for which it is collected. For more information, click here (french only).

Personal information collected by the Poisson Blanc Regional Park is accessible to employees who need it to perform their duties. The Park team must ensure that this information remains confidential at all times. We offer our team training and awareness-raising activities concerning the security and protection of personal information.

The Poisson Blanc Regional Park may share your personal information with third parties, service providers or partners as part of its activities and mission:

• Ministries related to our governance as a non-profit organization delegated to manage a public territory.
• Suppliers or corporate partners
• Authorities and other organizations
• Communication outside Quebec (servers for our various platforms: Réservotron, Campaign Monitor, WordPress, etc.)

Personal information held by the Poisson Blanc Regional Park is stored on secure servers usually located in Canada. However, it is possible that the Poisson Blanc Regional Park uses the services of suppliers located outside the country.

Our organization keeps your personal information secure for as long as we use it to conduct our business, fulfill our mission and provide you with our services.

Once the lifespan of personal information has been reached, the Poisson Blanc Regional Park ensures that it is destroyed or made anonymous. Destruction or anonymization is carried out securely, according to best practices.

Geneviève Trothier
Assistant General Manager
Poisson Blanc Regional Park
37 ch de la Truite, Notre-Dame-Du-Laus, Qc, J0X 2M0
[email protected]
819-767-2999

You may at any time contact the person responsible for the protection of personal information, and request access to documents or personal information held by our organization.

To do so, you may address your request in writing and by telephone to the person responsible for the application of the Act respecting Access to documents held by public bodies and the Protection of personal information at the Poisson Blanc Regional Park, namely:

Geneviève Trothier
Assistant General Manager
Poisson Blanc Regional Park
37 ch de la Truite, Notre-Dame-Du-Laus, Qc, J0X 2M0
[email protected]
819-767-2999

In order to constantly improve the quality of its services, the Poisson Blanc Regional Park takes customer complaints and comments very seriously. If you have a complaint regarding the protection of personal information, we invite you to write to the following e-mail address: [email protected].

If you have any questions about this Privacy Policy or our personal information handling practices, you can contact us by e-mail or by phone:

Poisson Blanc Regional Park
37, ch. de la Truite
Notre-Dame-du-Laus (Québec) J0X2M0
E-mail: [email protected]
Telephone: 819-767-2999

The Poisson Blanc Regional Park reserves the right to modify the Policy at any time to reflect significant changes in its internal and external environment. The Park undertakes to inform its customers in advance of any significant changes.

The changes are effective as of the update date indicated below.

We invite you to consult the Policy regularly to ensure that you are familiar with the most recent version.

Last Policy Update: October 18th, 2024